Technology plays an essential role in our lives today, however the relationship we have with it is changing. People are rethinking their relationships with organizations across all sectors. They are reevaluating their actions in a connected world and seeking more sustainable products and services. And they are questioning whether the value that businesses deliver is fully aligned with their own core values.

We live and work in an era of constant technological change. Across industries, critical points have emerged. Your competitors have moved away from considering digital as simply an IT challenge and have turned to digital technologies to fortify their ability to compete—supporting new products, business models, and customer experiences, including interactions with back-office functions.